I can't see the "Add a Property" button on my dashboard. What should I do?
If you're having trouble locating the "Add a Property" button on your ADVSR.ai dashboard, here are a few steps to help you resolve this issue:
- Check Your Subscription Level: The "Add a Property" feature is available to users with paid subscription plans, and is not available to 'free' accoun.
Ensure that your current subscription includes the ability to upload properties. If you're unsure about your plan details, you can check your MY ACCOUNT settings or contact our support team for clarification.
- Update Your Browser: Sometimes, browser compatibility issues can prevent certain features from displaying correctly. Try updating your web browser to the latest version, or switch to a different browser to see if this resolves the issue.
- Clear Browser Cache: Clearing your browser's cache can often fix display issues on websites. Go to your browser settings and clear the cache before attempting to access your dashboard again.
- Enable JavaScript: Ensure that JavaScript is enabled in your browser settings, as our platform relies on JavaScript for many of its features, including the "Add a Property" button.
- Check for Browser Extensions: Some browser extensions can interfere with how web pages are displayed. Try disabling any ad blockers or other extensions that might be affecting the ADVSR.ai site.
- Log Out and Log Back In: Sometimes, simply logging out of your account and then logging back in can refresh your session and resolve display issues.
- Contact Support: If none of the above steps work, please reach out to our support team on hi@advsr.ai for assistance. Provide them with details about the issue, your account information, and any error messages you might have encountered. Our team is here to help ensure you have full access to all the features your subscription offers.
We understand how important it is for you to manage your listings efficiently, and we're committed to helping you resolve any issues as quickly as possible.